Technical services grow step by step depending on the requirements and the resources available for them. This often does not happen according to a proposed plan, and gaps can come to light that interfere with further growth.
In such situations it is appropriate to organise an assessment with the evaluation of to what extent the necessary building blocks exist in the organisation, structures and processes. Such an assessment gives a good picture of where the gaps are found and how much work is needed to resolve them. This is the basis for drawing up a short- and long-term plan.
THOR-Maintenance has developed a technique and tools to efficiently and specifically carry out such assessments. The assessment focuses on the growth phases of the technical service such as setting up:
But on the other hand there is also the extent of the presence of the four basic columns ‘Systems’, ‘Processes’, ‘People’ and ‘Data’.
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